OpsTeamHQ

Your Internal Command Center for Hospitality Operations

From SOPs and forms to staff alerts and AI tools — OpsTeamHQ gives your team a secure, centralized system to stay aligned, efficient, and ready for anything.

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⚙️ What Is OpsTeamHQ?

OpsTeamHQ is a custom-built, staff-only website hosted securely inside your Google Workspace. It’s designed for busy properties — like campgrounds, resorts, and marinas — that need structure without complexity.

We centralize your:

  • SOPs
  • Checklists
  • Inspection forms
  • Reports
  • Calendars
  • Departmental dashboards
  • Real-time staff alerts

No more searching in emails, binders, or Slack channels. With OpsTeamHQ, everything lives in one place — branded, organized, and instantly accessible from any device.

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💡 Core Features

Simple, Systemized Operations for Resorts, Campgrounds & Marinas

Your dashboard is hosted inside your existing Google environment. Staff can access it from a branded URL, fully permission-controlled.

Live SOPs + Team Checklists

SOPs are built into the site, categorized by department, and paired with checklists your team can check off in real time.

Zapier-Powered Alerts

We set up smart automations — when a form is submitted, a task is overdue, or a guest flag is raised, the right team is alerted via email, Slack, or SMS.

Staff Chatbot

We train a private AI chatbot on your SOPs and processes — so your team can ask questions like “What’s the check-in procedure?” or “Where’s the propane checklist?”

Custom Forms + Reports

From maintenance requests to incident reports, we build branded forms that log, notify, and organize your workflows.

Process

Our Process: From Build to Launch

Every project begins with understanding your property’s unique needs, team structure, and guest experience goals. From discovery to launch, we guide you through a proven framework that balances customization with best practices — so you get solutions that are smart, scalable, and easy for your team to adopt. Whether we’re writing SOPs, automating communication, or building internal systems, we make it simple, structured, and built to grow with you.

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01

Discovery & Planning

We meet with your leadership team to map out your departments, processes, and priorities. You’ll get a workspace design plan tailored to your goals.

02

SOP Review or Creation

Already have SOPs? We audit, optimize, and format them. Need them written? We create them based on team interviews and compliance standards.

03

Platform Buildout

We set up your custom Google Site, integrate forms, alerts, and folders, and apply your branding throughout. We also wire in real-time automations.

04

Team Training

We onboard your team with a walkthrough video and live call. We also provide a branded training deck and FAQs to reinforce usage.

05

Launch + Support

Your internal HQ goes live — and we stay on for 30 days to monitor, tweak, and troubleshoot.

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Post-Launch Support & Upgrades

  • Monthly maintenance plans available for edits, alerts, and upgrades
  • Zapier tweaks or expansion (new triggers or workflows)
  • Add departments, forms, or chatbot updates as your team grows
  • Priority support via email or Slack

Is OpsTeamHQ Right for You?

  • Campgrounds or resorts with 5+ staff
  • Businesses juggling spreadsheets, paper checklists, or staff misalignment
  • Teams ready to move toward structure, scale, and automation
  • Owners who want visibility without micromanaging

Need Help?

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Have A Project In Your Mind?

Let’s work together to turn your vision into reality and take your business to the next level.

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